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DOCUMENTS of Health center
«THERMAL SPA ALEXANDRIYA»
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RULES OF VISITING OF RUSSIAN STEAM BATH
IN HEALTH CENTER “THERMAL SPA ALEXANDRIYA”
Current rules are developed according to the Law "Consumer Protection Act", "Rules of consumer services of the population" and govern the relations between the consumer (the citizen having intention to order, or ordering and using services only for personal needs) and service provider.
1. During the visit of our bath complex the client is obliged to follow current rules, instructions for use of a bath and the pool. The client is allowed to visit of a bath complex only at consent with these rules, instructions for use of a bath and the pool.
2. The client can visit a bath complex only after preliminary record and 100% prepayment according to the price list.
3. Visitors bear personal responsibility for a condition of the health and for health of the children who are with them, during the visit of a bath and use of the pool. The administration does not bear responsibility for the injuries and accidents connected with violation of the rules of use of a bath and the pool.
4. The client bears responsibility for safety and damage of the property/equipment of our bath complex. In case of damage the client pays the overall cost of the spoiled property according to the price list.
5. At refusal of a session less than in 24 hours, Client is deducted compensation in sum of 25% of prepayment, and less than in 12 hours - compensation in sum of 50%.
In a steam room it is forbidden:
Instructions for use of a bath:
It is recommended to visit a sauna at good health condition. It is not recommended to take a steam bath right after food, at catarrhal diseases, in alcohol intoxication.
Before visit of a steam room:
• It is necessary to remove a make-up, contact lenses, jewelry of metals (chains, rings, bracelets, hours, earrings).
• It is necessary to be washed up carefully with soap and a bast under a shower and to wipe a body dry. It is recommended not to wet the head before visiting a steam room not to cause overheating of the head, or to use a special headdress there.
• It is not recommended to come at once into a steam room for a long time. It is recommended from the second approach, to gradually increase visit duration.
• Being in a steam room it is necessary to control the health.
• Movements in a bath has to be careful in order to avoid falling on a slippery floor because of residues of water, shampoo, washed, etc.
• After a steam room it is necessary to wash away carefully with soap and a bast from sweat, only after that to use the pool.
• Visitors bear personal responsibility for a condition of the health and for health of the children who are with them during visit of a bath.
• Before visit of a sauna we recommend to specify at the reception the temperature in a steam room, or previously to order at the reception temperature, comfortable for you, in a steam room.
Instructions for use of the pool:
• The visitor is obliged to have replaceable footwear, a swimwear, soap, a bast, a towel.
• Before bathing in the pool and after bathing in the pool the visitor is obliged to be washed up with soap and a bast under a shower.
• It is not allowed to rub in skin various creams and ointments before bathing in the pool.
• After use of a toilet and before the subsequent bathing in the pool it is also necessary to use a shower.
• Children up to 14 years have to use the pool only accompanied by adults.
• Before descent to the pool it is necessary to take off footwear.
• For descent in a bowl of the pool it is necessary to use a ladder. It is necessary to fall slowly, holding on to the banister.
• Hit in a bowl of the pool of foreign objects is not allowed – it can put the pool equipment out of action.
• Movements on the room in which the pool is located have to be careful in order to avoid falling because of residues of water, shampoo, soap and so forth.
It is forbidden:
The cost of a session can change depending on time of day, days off and holidays.
- The minimum time of a session – 2 hours. In each incomplete hour payment is raised as in full hour.
- The bath is calculated on visit of 6 people, for excess the admissible number of visitors, payment for the additional visitor of 250 rub/hour is raised from the person.
These rules are aimed at providing your safety and health!
For balneotherapy in our thermal pool we use a natural brine of a high mineralization which will be used further not only for balneotherapy but also for mud cure. Operating range of water temperature in the pool of 37-39 degrees Celsius.
Natural resource of such balneary is the lake Gorkoe which is located near our Health center. Medicinal properties of a natural brine are confirmed with laboratory researches and analyses. Also for our guests we attach the conclusion of laboratory researches about those illnesses which can torment your organism.
THERE ARE BUS TOURS FROM CHELYABINSK
SCHEDULE OF TOURS:
Monday, Tuesday, Wednesday, Friday, Saturday, Sunday
Departure time: 11-00 and 16-15 (bathing time - 3 hours, way time - 2 hours)
* Advance booking is required
Adults - 950 roubles \\Preferential - 800 roubles \\Children up to 5 years - 400 roubles.
Days off and holidays:
Adults - 1350 roubles \\Preferential - 1100 roubles \\children up to 5 years - 400 roubles.
Exempts: children of 5-14 years, pensioners on age, disabled people.
TOUR COST INCLUDES:
Departure from Hotel “Chelyabinsk”, Stepana Razina Street, 4, Chelyabinsk.
Advance booking is obligatory: +7 (351) 220-77-20
Welcome to a Salt chamber (a Salt cave)
Salt chamber is irreplaceable in the conditions of residence in the megalopolis with its accelerated life rhythm. It is recommended for treatment and prevention:
- diseases of a respiratory system;
- respiratory diseases;
- skin diseases.
The cost of 1 session for adult 200 rubles, for pensioners and children up to 14 years of 100 rubles.
It is recommended for treatment and prevention: *
* Consultation with the attending physician is necessary
The halotherapy allows to reduce seasonal and other allergic reactions.
DISEASES OF THE RESPIRATORY SYSTEM
• bronchial asthma;
• pulmonary diseases;
The salt microclimate well influences a condition of skin, by drying and cleaning it. Among the skin diseases which are effectively responding to treatment in a salt chamber, are:
During the visit to a salt cave the lasting cosmetic effect in treatment of the following diseases is observed:
The science proved the expressed effect of halotherapy in treatment of the following diseases:
IMPROVING EFFECT ON THE ORGANISM
The halotherapy is irreplaceable in the conditions of residence in the megalopolis with its accelerated life rhythm,
therefore regular visiting a salt cave allows:
Attention! Visit to salt chamber r is forbidden during a sharp phase of a disease - it can lead to development of undesirable complications. Besides, if the disease has the infectious nature, that leads to risk of infection of other visitors and employees of our health center.
Prior registration is required!
YOU CAN REGISTER ON THE RECEPTION OF OUR HEALTH CENTER,
OR BY PHONE: +7 (351) 220-77-20
The public offer on SMS mailing
Our Health center values respects the trust of the Guests and Partners.
Therefore you can see in this document published on our website exhaustive information concerning information on personal data of our guests gathers and as this information is used by us.
Our center guarantees that personal data obtained from the guest are processed in compliance and for observance of Federal Law No. 152-FZ "Personal Information Protection Act" (dated 27.07.2006), laws and resolutions on migration registration of citizens of the Russian Federation and foreign citizens, ensuring safety of property of hotel and receiving hotel service; with use of all necessary organizational and technical measures for safety of personal data within competence of hotel, in order to avoid any changes, loss, illegal use and not authorized access.
Our hotel bears responsibility for the appropriate confidential treatment of the data of the guest transmitted in particular by booking through the Internet.
Use of the website of hotel, room reservation, postal mailing
You can use our website without indication of any information about your personality, i.e. anonymous viewing of offers of hotel is possible. You can obtain information on the prices, the description of our hotels and their services, to look through our special offers. Successful room reservation for certain dates from you will requires the contact information allowing the staff of hotel to send you in reply confirmation and further you may surely use our services.
Our hotels do not transfer personal data of guests to the third parties.
In case of room reservation, the following data remain: a name and a surname, the address, the phone number, the e-mail address, dates on room reservation, arrival time and departure and also "additional information for Hotel" (if it is entered by you). In addition, the time of booking and the IP address from which booking was executed is registered.
For providing hotel service, your data are used for unambiguous single identification of your booking, its execution and calculations for it. Receiving of all changes of your bookings by you or your data is possible, besides confirmation of your booking,
At the moment of arrival and registration in hotel you conclude the agreement on use of your personal data in the specific limited goals. After departure from hotel and at your consent you will be able to receive and use special offers of hotel to your benefit. The hotel will use only your e-mail address to inform you only its own offers. Without having given the consent from you, certainly, will not be able to obtain information on the prices, favorable to you. At refusal of the postal mailing the address of your e-mail will be removed from the list of recipients. At any time, these actions from Hotel will be stopped on the basis of the written statement received from you with a request to stop processing of your personal data from the date of receipt of your statement by hotel.
Data transmission to the third parties
Our hotels do not keep, do not sell and do not transfer to the third parties personal data of guests, except for cases when providing information is a special duty according to the Legal Acts of the Russian Federation. Respect for personal information is a part of corporate ethics of our hotel.
Your right to get the data
According to the “Personal Information Protection Act” you have the right to data on your kept data and also, if necessary, the right for adjustment, blocking or removal of these data.
The questions, complaints and statements concerning collecting, processing or use of personal data direct, please, to the hotels specified on the website http.горячийисточник74.рф.
During the consideration of your personal application, our hotel guarantees ensuring confidentiality of the information provided by you.
Approved by Order No. 7 dated 5th of March, 2018.
Director of IP Bulatova N.A.
__________________ N.A. Bulatova
concerning processing and protection of personal data of the clients living in Hotel of the Health center "Thermal SPA Alexandria"
1. General provisions
1.1. The current Regulations is regulated by the Constitution of the Russian Federation, the Federal law " On Information, Information Technologies and the Protection of Information " N 149-FZ of 27.07.2006, the Federal law " Personal Information Protection Act" N 152-FZ of 27.07.2006 and other legal acts.
1.2. The basic concepts used in Regulations:
- hotel - the organization providing hotel services to the client;
- the client - the individual person, the consumer of hotel services, the subject of personal data;
- hotel services are actions of Hotel for accommodation of Clients in subject to placement and also other activity connected with placement and accommodation which includes the main and additional services provided to Client;
- personal data - information saved in any format relating to the individual person (the subject of personal data) defined or defined on the basis of such information which in itself or in combination with other information, available to Hotel, allows to identify the personality of client;
- processing of personal data - actions (operation) with personal data, including collecting, systematization, accumulation, storage, specification (updating, change), use, distribution (including transfer), depersonalization, blocking, destruction of personal data;
- dissemination of personal data - the actions directed to transfer of personal data to a certain circle of people (transfer of personal data) or to acquaintance with personal data of an unlimited circle of people, including publication of personal data in mass media, placement in information and telecommunication networks or providing access to personal data by any different way;
- use of personal data - actions (operation) with personal data made by the operator for decision-making or commission of other actions generating legal consequences concerning the subject of personal data or other persons or otherwise affecting the rights and freedoms of the subject of personal data or other persons;
- confidentiality of personal data - the requirement, obligatory for observance by the operator or other person who got access to personal data, not to allow their distribution without the consent of the subject of personal data or existence of other legal basis.
1.3. The order of processing by IP Bulatova N.A. of personal data of Clients for which the Hotel carries out all range of services on reception and placement in hotel.is established by the current Regulations (hereinafter referred to as Hotel, The operator).
1.4. The purpose of current Regulations is ensuring protection of the rights and freedoms of the persons and citizens when processing their personal data.
1.5. Personal data are processed for performance of the contract on provision of services on accommodation or temporary placement, one of the parties of which is the Client. The hotel collects data only in the volume necessary for achievement of the called purpose.
1.6. Personal data cannot be used for causing property and moral harm to citizens, difficulty of realization of the rights and freedoms of citizens of the Russian Federation.
1.7. The current Regulations is approved by the director and is obligatory for execution by all employees having access to personal data of the Client.
2. Structure and obtaining personal data of Clients
2.1. Treat personal data which collecting and processing are carried out by Hotel:
- personal details (surname, name, middle name, phone number, date of birth, etc.);
- passport data;
- registered address;
- residential address.
2.2. The staff of Hotel obtains all personal data directly from the subjects of personal data - Clients.
3. Processing and storage of personal data of Clients
1.3. The order of processing of IP Bulatova N.A. is established by the present Provision. (further in the text of Situation - Hotel, the operator) personal data of Clients for which the Hotel carries out all range of services on reception and placement in hotel.
1.4. The purpose of Situation is ensuring protection of the rights and freedoms of the person and citizen when processing his personal data.
1.5. Personal data are processed for performance of the contract on provision of services on accommodation or temporary placement, one of the parties of which is the Client. The hotel collects data only in the volume necessary for achievement of the called purpose.
1.6. Personal data cannot be used for causing property and moral harm to citizens, difficulty of realization of the rights and freedoms of citizens of the Russian Federation.
1.7. The present Provision is approved by the director and is obligatory for execution by all employees having access to personal data of the Client.
2. Structure and obtaining personal data of Clients
2.1. Treat personal data which collecting and processing are carried out by Hotel:
- biographical particulars (surname, name, middle name, number, month, year of birth, etc.);
- passport data;
- registered address;
- residential address.
2.2. The staff of Hotel obtains all personal data directly from the subject of personal data - Clients.
3. Processing and storage of personal data of Clients
3.1. Processing of personal data by Hotel in the interests of Clients consists of receiving, systematization, accumulation, storage, specification (updating, change), use, distribution, depersonalization, blocking, destruction and in protection against unauthorized access of personal data of Clients.
3.2. The consent of Clients to processing of personal data is not required because processing of personal data is carried out for performance of the contract, one of the parties of which is the subject of personal data - the Client.
3.3. Processing of personal data of Clients is conducted by method of the mixed processing.
3.4. Such only staff of Hotel have access and are allowed to work with personal data of the Client, who qualified to work with personal data and who signed the Non-disclosure agreement of personal data of the Client.
3.5. The list of the staff of Hotel having access to personal data of Clients is defined by the order of the director.
3.6. Personal data of Clients on paper documents are stored in the rooms providing protection against unauthorized access.
3.7. Personal data of Clients in electronic form are stored in local computer network of Hotel, in electronic folders and files in personal computers of the employees allowed to processing of personal data of Clients.
4. Use and transfer of personal data of Clients
4.1. Use of personal data of Clients is carried out by Hotel only for achievement of the goals, defined by the agreement between the Client - Hotel, in particular, for provision of services on accommodation or temporary placement and additional services.
4.2. During the transfer of personal data of Clients, the Hotel has to observe the following requirements:
4.2.1. To warn the persons obtaining personal data of Clients that these data can be used only for goals which they are reported and to demand from these persons of confirmation that this rule is followed. The persons obtaining personal data of Clients are obliged to observe the confidentiality mode. This situation does not extend in case of depersonalization of personal data and concerning public data.
4.2.2. To allow access to personal data of Clients to only specially authorized persons, at the same time specified persons must have the right to obtain only those personal data which are necessary for performance of concrete functions.
4.2.3. During cross-border transfer of personal data the Hotel is obliged to be convinced that the foreign state on which territory transfer of personal data is carried out provides adequate protection of the rights of subjects of personal data.
4.2.4. Cross-border transfer of personal data in the territory of the foreign states which are not providing adequate protection of the rights of subjects of personal data can be carried out in cases:
- consent existence in writing Client;
- provided by international treaties of the Russian Federation concerning issue of visas, international treaties of the Russian Federation on rendering legal aid on civil, family and criminal cases and also international treaties of the Russian Federation on a readmission;
- provided by federal laws if it is necessary for protection of bases of the constitutional system of the Russian Federation, ensuring defense of the country and safety of the state;
- performance of the contract which party is the subject of personal data;
- protection of life, health, other vital interests of the subject of personal data or other persons at impossibility of receiving consent in writing the subject of personal data.
4.3. It is not allowed to answer by phone or by the fax the questions connected with the information transfer containing personal data.
4.4. The hotel has the right to provide or transfer personal data of Clients to the third parties in the following cases:
- if disclosure of this information is required for compliance with law, implementation of the judicial act;
- for rendering assistance in conducting the investigations conducted by law enforcement or other public authorities;
- for protection of legitimate rights of the Client and Hotel.
5. Protection of personal data of Clients against unauthorized access
5.1. The hotel during processing personal data of Clients is obliged to take necessary organizational and technical measures for protection of personal data against unauthorized or accidental access to them, destruction, change, blocking, copying, dissemination of personal data and also from other illegal actions
5.2. It is necessary for effective protection of personal data of Clients:
5.2.1. To observe an order of receiving, account and storage of personal data of Clients;
5.2.2. To use technical means of protection, alarm systems;
5.2.3. To conclude with all employees connected with receiving, processing and protection of personal data of the Client, the Non-disclosure agreement of personal data of the Client;
5.2.4. To bring to disciplinary responsibility the employees who are guilty of violation of the norms regulating receiving, processing and protection of personal data of the Client.
5.3. Admission to personal data of Clients of the staff of Hotel who do not have properly issued access is forbidden.
5.4. The documents containing personal data of Clients are stored in the rooms providing protection against unauthorized access.
5.5. Protection of access to the electronic databases containing personal data of Clients is provided by:
- use of the license software products preventing unauthorized access for the third parties to personal data of Clients;
- system of passwords.
Passwords are established by the system administrator and are informed individually to the employees having access to personal data of Clients.
5.6. It is allowed to copy and do extracts of personal data of the Client only for work-related purposes with the written permission of the head of organization.
6. Obligations of Hotel.
6.1. The hotel is obliged:
6.1.1. To carry out processing of personal data of Clients only for rendering legitimate services to Clients.
6.1.2. To obtain personal data of the Client directly at him. If it is possible to obtain personal data of the Client only at the third party, then the Client has to be notified on it in advance and the written consent has to be received from him. The staff of Hotel has to report to Clients about the purposes, estimated sources and ways of obtaining the personal data and also about character which are subject to obtaining personal data and consequences of refusal of the client to give the written consent to their receiving.
6.1.3. Not to receive and not to process personal data of the Client about his racial, national identity, political views, religious or philosophical beliefs, the state of health, intimate life, except for the cases provided by the law.
6.1.4. To provide access to the personal data to the Client or his legal representative when applying or receiving the inquiry containing details of the main identity document of the Client or his legal representative, data on date of issue of the specified document and the body of power which gave it and the autographic signature of the Client or his legal representative. The inquiry can be sent in an electronic form and is signed with the digital signature according to the legislation of the Russian Federation. The information on availability of personal data has to be provided to the Client in an available form and they should not contain the personal data relating to other subjects of personal data.
6.1.5. To limit the right of the Clients for access to their personal data if:
1) processing of personal data, including personal data obtained as a result of operational search, counterintelligence and intelligence activities is carried out for defense of the country, safety of the state and protection of law and order;
2) processing of personal data is carried out by the bodies of power which carried out detention of the subject of personal data on suspicion of commission of crime or brought to the subject of personal data charge on criminal case, or applied to the subject of personal data a measure of restraint before lodging of charges except for the cases provided by the criminal procedure legislation of the Russian Federation if acquaintance of the suspect or defendant with such personal data is allowed;
3) providing personal data violates constitutional rights and freedoms of other persons.
6.1.6. To provide storage and protection of personal data of the Client against their unauthorized use or loss.
6.1.7. In case of detection of doubtful personal data or illegal actions of the operator with them at the address or at the request of the subject of personal data or his lawful representative or authorized body on protection of the rights of subjects of personal data the operator is obliged to carry out blocking of the personal data relating to an appropriate subject of personal data from the moment of such address or receiving such request for the check period.
6.1.8. In case of confirmation of the fact of unauthenticity of personal data the operator on the basis of the documents provided by the subject of personal data either his lawful representative or authorized body on protection of the rights of subjects of personal data, or other necessary documents is obliged to specify personal data and to remove their blocking.
6.1.9. In case of identification of illegal actions with personal data, the operator in period not exceeding three working days from the date of such identification, is obliged to eliminate the allowed violations. In case of impossibility of elimination of the allowed violations, the operator in period not exceeding three working days from the date of detection of illegality of actions with personal data, is obliged to destroy personal data. The operator is obliged to notify the subject of personal data or his lawful representative on elimination of the allowed violations about destruction of personal data and in case if the address or inquiry were directed by authorized body on protection of the rights of subjects of personal data, the operator also is obliged to notify the specified body of power.
6.1.10. In case of achievement of the goal of processing of personal data the operator is obliged to stop processing of personal data immediately and to destroy the relevant personal data in period, not exceeding three working days from the date of achievement of the goal of processing of personal data if other is not provided by federal laws, and to notify on it the subject of personal data or his legal representative and in case the address or inquiry were directed by authorized body of power on protection of the rights of subjects of personal data, the operator is also obliged to notify specified body.
7. Rights of the Client
7.1. The client has the right on:
- access to information on including containing information of confirmation of the fact of processing of personal data and also the purpose of such processing; the ways of processing of personal data applied by Hotel; the information about persons which has access to personal data or to which such access can be provided; the list of the processed personal data and a source of their receiving, terms of processing of personal data, including terms of their storage; the information about what legal consequences for the Client processing of his personal data can cause;
- definition of forms and ways of processing of his personal data;
- restriction of ways and forms of processing of personal data;
- the ban on dissemination of personal data without its consent;
- change, specification, destruction of information on;
- the appeal of illegal actions or inactivity on processing of personal data and the corresponding compensation in a judicial proceeding.
8. Confidentiality of personal data of Clients
8.1. Data on personal data of Clients, are confidential.
8.2. The hotel provides confidentiality of personal data and is obliged not to allow their distribution to the third parties without the consent of Clients or existence of other legal basis.
8.3. The persons having access to personal data of Clients are obliged to observe the confidentiality mode, they have to be warned about need of observance of the mode of privacy. Due to the mode of confidentiality of information of personal character the appropriate measures of safety for data protection from accidental or unauthorized destruction, from accidental loss, from unauthorized access to them, change or distribution have to be provided.
8.4. All measures of confidentiality when collecting, processing and storage of personal data of Clients extend to all data carriers both on paper, and on automated.
8.5. The mode of confidentiality of personal data is removed in cases of depersonalization or their inclusion in public sources of personal data if other is not defined by the law.
9. Responsibility for violation of the norms regulating processing of personal data of Clients
9.1. The hotel bears responsibility for personal information which is at its disposal and assigns personal responsibility of employees to observance of the set confidentiality mode.
9.2. Each employee receiving the document containing personal data of the Client for work bears individual responsibility for safety of the carrier and confidentiality of information.
9.3. Any person can address the employee of Hotel with the complaint to violation of this Situation. Complaints and applications concerning observance of requirements of data processing are considered within 3 working days from the date of acceptance.
9.4. The staff of Hotel is obliged to provide up to standard consideration of inquiries, statements and complaints of Clients and also to promote execution of requirements of competent authorities.
9.5. The persons guilty of violation of the norms regulating receiving, processing and protection of personal data of Clients bear disciplinary, administrative, civil or criminal liability according to federal laws.
RULES OF VISITING OF PUBLIC SAUNAS IN «THERMAL SPA ALEXANDRIYA»
Public saunas «Thermal SPA Alexandria» are a part of the Health center "Thermal SPA Alexandria". Each Guest is obliged to study these rules before use of the Sauna. Use of the Sauna means adoption of these rules entirely, without any exceptions. The guests not concordant with these rules are not allowed to use saunas.
Registration of visit of saunas and payment for all services of a sauna is carried out by administrators on reception desks of hotel. The guests living in hotel have the right for unlimited visit of saunas and to the thermal pool.
Operating time of saunas is from 08:00 a.m. till 10:00 p.m. The entrance of visitors to saunas stops in 30 minutes before the end of its work.
After registration of visit of saunas, the guest receives a special bracelet chip and passes to the room of saunas across the internal territory. In a personal cabin of changing rooms of saunas, the guest changes clothes, put on swimwear and passes in shower cabins of saunas. Further at their own discretion the guests visit saunas (Finnish sauna and Turkish hammam), or a thermal poll of the Health centre.
MAIN AND ADDITIONAL SERVICES:
Services of the Sauna are provided to visitors for a payment on the price lists approved in accordance with the established procedure by Administration of the Health center.
The tickets for uses of the Sauna which are previously acquired or booked by visitors, are not subject to return or exchange. except cases when saunas are closed for the technical reasons.
The following additional services are provided to visitors of saunas for an extra charge according to the price list:
• lease of bathing linen (towels, sheets)
• personal hygiene products (shampoos, shower puffs, hairbrushes, bathing slippers, etc.)
• sale of drinks and snacks in the phyto bar of saunas.
Rendering services in the Sauna, as well as calculations for services are made with application of the personal bracelets chips given along with payment for a session.
The safety of valuable belongings, documents and money is guaranteed by Client’s personal bracelet chip. The administration does not bear responsibility for safety of things in a personal cabin if the bracelet chip (which is also a key from a personal cabin of the visitor) was loss or removed from a hand of the visitor and left unguarded not because of employees of the Sauna.
CONDITIONS OF VISIT OF THE BATH FOR CHILDREN:
• Children up to 12 years are allowed in baths only accompanied by adults.
• Boys up to 3 years are allowed in women's office of a changing room.
IT IS FORBIDDEN:
• To drink alcoholic and refreshing drinks, to use the products acquired out of Sauna.
• To bring glass wares to the steam rooms, to use in all rooms ointments, creams, scrubs, peelings with pungent smells and leaving before, during and after use visible traces, except for shower room.
• To be in the general rooms of saunas without bathing suits.
• To be in the general rooms of saunas in outdoor clothes.
• To be in any rooms of Sauna without special bathing slippers.
• To make calculation for the rendered services in any place and to any employee of center except for a reception desk on a reception desk when providing the personal bracelet
• To bring water in steam rooms, except the water intended for splashing to the stove.
• To use bath besom in steam rooms of saunas.
• Smoking in all rooms of bath zone except for the designated smoking area, in the adjacent territory
IT IS RECOMMENDED:
• Advance booking of tickets
• Not to talk loudly in sweat rooms and rest halls.
• To take a steam bath and wash, without giving an inconvenience to other visitors.
• During hygienic processing of a body not to wet the head for not to cause its overheating in a steam room.
• If having entered a steam room, not to get at once on the top shelf where there is the highest temperature. To get used to heat in a steam room, it is better to sit or to lie for 4-5 minutes on the lower shelf. It is necessary to consider that if you sit, temperature near the legs is about 15 °C lower, than near the head. Experts claim that in a sitting position in a steam room load of an organism increases almost twice. Upon transition to standing it is necessary to make a pause of horizontal position: to sit 2-3 minutes. The recommended time spent in a steam room should not be very long: from 2 to 4 approaches to a steam room for 8-10 minutes each.
· Creation in a steam room dry or moist (steam) microclimatic conditions is reached by the dosed water application on heated pig-irons. It must be kept in mind that dry microclimatic conditions with low (within 10-30%) relative humidity are better for body burden, than moist steam at the same temperature.
VISIT OF THE SAUNA IS NOT RECOMMENDED:
• at pregnancy
• at oncological diseases in any stage
• at exacerbation of chronic diseases of any bodies and the systems of an organism
• with the increased temperature
• to the patients with an active form of tuberculosis
• at tendency to bleedings and thromboses
• at the expressed atherosclerosis of vessels
• at any infectious diseases of skin
• during flu, acute respiratory disease and tonsils
• at coronary heart disease, epilepsy, a acute myocardial infarction, bronchial asthma, a hypertension of II and III stage (people with such diagnoses are in the group of the increased risk at visit of baths).
Administration of the Health center "Thermal SPA Alexandria"
REGULATION on using the VIP cards of the favorite guest
of the Health center «THERMAL SPA ALEXANDRIYA»
1. The VIP cards of the favorite guest (further – VIP card) of the Health center,\ are intended for convenience of receiving services and granting discounts by regular guests and individual customers of the Center, for advance of services of the Center in the market of country Health rest. The card provides discounts to the clients who arrived as well as a part of organized groups at individual service.
2. VIP card is property of the Health center. The Health center reserves the right to cancel operation on the card, as well as to make changes of rules of work with the card, without notification and any obligations in return.
3. VIP card is personalized and cannot be transferred for use to other person.
4. VIP card can be issued by the director of the Health center at his own discretion to especially important clients of the Center, including in cases when the clients (the potential clients) by their activity give support of authorized activity of the Center.
5. VIP card has number. At issue of the VIP card the client fills out the Questionnaire, and the client's full names, his contact information and the card numbers are registered in uniform electronic base of VIP- clients. In case of loss of the VIP card the new Card instead of lost with new number can be issued to the client.
6. VIP card operates when settlings with a physical person, operation of the card does not extend to settlings with legal entities.
7. The discount can be provided to VIP client in the absence of the Card at the time of calculations for services. At this VIP client has to show the identity card, and the manager on duty has to check existence of the card on base of VIP clients. If client who showed the identity card, is not in the base, the discount is not provided.
8. Discounts according to the VIP card extend to services in accommodation, permits and other services (if they are included into the list of services to which discounts according to the card extend) only when calculating directly in cash desk of the center (on the administrator's rack).
9. During the periods of season action, general or special discounts on separate services, or other marketing programs of a condition of discounts for VIP card make a reservation separately. If in such cases of a condition of discounts on cards do not make a reservation in any way, then discounts on VIP card do not extend for such services and programs and are not summarized.
10. VIP card provides to its holders the following discounts:
10.1. Right for a discount of 20%:
11. Ignorance of these rules is not the basis for presentation of any claims from cardholders.
Health center «Thermal SPA Alexandriya»
GENERAL RULES OF HOTEL SERVICES
IN HEALTH CENTER «THERMAL SPA ALEXANDRIYA»
by Order of director
Company / organization:
Health center «Thermal SPA Alexandriya» (Legal person which provide services - Individual Entrepreneur Bulatova N.A.)
Property complex of hotels of Health center «Thermal SPA Alexandriya», including grounds, buildings, structures, and other objects that maintain it.
- is the person who is inside the territory of Center and engaged services of hotel.
- is the advanced booking of hotel services.
- is the document, which confirms execution of service contract for accommodation between Guest and Company.
Detailed information about provision of free services is in the information file on the reception desk.
ü restaurant services;
ü organize and service pf banquets;
ü restaurant services in rooms (in restaurant operation hours);
ü rent of barbeque decks, outdoors grills and accessories for grills;
ü rent of bathrobes and slippers;
ü rent of conference halls and places for event management;
ü call for a taxi;
ü order for flowers;
ü decoration of a room;
ü baby bed;
ü extra bed.
Detailed information about work of hotel services, list of additional supplements and charge for them are in the information file on the reception desk.
1.7. Check-in and check-out:
1.7.1. Check out (settling hour) in the hotel is 16:00 on arrival date. Checkout time of the end of service (departure time) in hotel 14:00 in day of departure of the Guest.
1.7.2. If the Guest did not reserve in advance and did not guarantee early arrival from 8:00 till 18:00 hotel can perform, but does not guarantee, accommodation of the Guest in case of existence of available rooms, without extra charge.
1.7.3. If Guests want to reserve early arrival and to get a number with guarantee in case they arrive earlier, they need to pay service of priority check-in, under the following terms and conditions:
- booking of early arrival goes for 50% of the cost of the first day of accommodation, from 08:00 till 18:00 (the cost of early arrival includes breakfast);
- booking of early arrival goes for 100% of the cost of the first day of accommodation, before 08:00 (the cost of early arrival includes breakfast);
1.7.3. Upon the request of the Guest and if there are available rooms, the late check-out from hotel is possible. The cost at a late check-out (at the rate of the cost of full day of accommodation on the date of departure) if other is not provided by terms of the contract, is:
- from 16:00 till 23:00 - payment for a half of day;
- from 23:00 till 18:00 - payment for a full day.
Persons who have right for priority service must present their ID card which certificate the right.
Request should include:
З. THE PROCEDURE OF REGISTRATION OF ACCOMODATION
Citizens of Russian Federation must identify themselves when check-in with one of following documents:
Foreign citizens must identify themselves when check-in with following documents:
The procedure of registration of accommodation is performed by virtue of:
- Order of Interior Ministry of the Russian Federation № 1105 dated 28/12/2006, «Concerning approval of administrative policy Federal Migration Service of Russia on provision of public service of the issue and replacement, and the execution of state function of accounting of passports of Russian Federation citizens, that prove their identity within Russian Federation»;
- Federal Act № 115 dated 25/07/2002, «Concerning legal state of foreign citizens in Russian Federation»;
- Federal Act № 109-FZ dated 18/07/2006, «Concerning migration registration of foreign citizens and stateless persons in Russian Federation»;
- Federal act № 133-FZ dated 22/07/2008, «On Introducing Amendments to the sections 20 and 22 of Federal Act «Concerning migration registration of foreign citizens and stateless persons in Russian Federation»».
- information about duration of stay,
- address of place of residence of the Guest;
- the basic rules of accommodation in hotel;
- fire safety regulations.
Registration card is completed by signature of Guest.
Cash register receipt is issued to the Guest immediately after payment, and account is issued when Guest leaves the hotel. If payment was made by bank transfer, the account is not issued on the reception, and all accounting source documents are forwarded to the payer in accordance with the procedure established by law.
Payment by cash is possible on reception desk, working hours: 24/7.
5.1.All calculations in hotel are made in roubles – national Russian Federation currency.
5.2.The cost of the room for 24-hours period / hotel day, as well as cost of additional services, are defined by current hotel pricelist, which is approved by Order.
5.3.Payment for accommodation is performed for the hotel day (time of check-in and check-out is defined according to point 1.7 of present Rules).
5.4.The cost of the room for hotel day includes complex breakfast and unlimited swimming in the pool, in accordance with approved schedule rate.
7.1.With the objective of ensuring proper order, protection of property and safety of Guests, it is prohibited for Guests in hotel:
7.2.In case of non-compliance by the Guest with the above-stated requirements of these rules, the management of the hotel has the right to stop rendering hotel services unilaterally.
7.3.The Guest is obliged:
7.4.The hotel management has the right to refuse service to the persons who have signs of being influenced by alcohol or drugs, and which behavior can cause inconveniences for of Guests of the health center.
7.5.Control of respect by Guests of public order and silence is carried out at night by the staff of service of internal control of hotel. In case of violation by the Guest of public order and silence, the staff of service of internal control of hotel has the right to call the police to hold public disturber administratively liable.
7.7.The management of health center reserves the right to visit rooms without coordination with the Guest in case of short circuit of an electrical wiring, smoke, fire, flooding as well as in cases of breach by the Guest of public order.
7.8.The hotel bears responsibility for valuable things only in case they were transferred to safe custody according to the inventory.
7.9.The parking of the car is carried out in the territory allocated for this purpose. Speed of the movement of the car in the territory of the health center has to be no more than 5 km/h.
ü To leave on storage food and drinks after the events (a banquet, a buffet reception, coffee break, etc.) in restaurants and bars.
8.1.The Administration provides high quality of services, an appropriate sanitary condition of all rooms and territories, according to current codes and regulations of the Russian Federation.
8.2.The hotel offers Guests additional paid services if they prefer, according to the approved pricelist of services.
8.3.Visit of the Guests living in hotel is carried out in if there is the application from the Guest on the reception desk, with the indication of a full names of arriving persons and registration numbers of the vehicles.
8.4.In case of the expiration of the paid term of Guest accommodation in hotel, and the Guest is absent, and his/her accommodation is not prolonged and is not paid in time, the Administration has the right to create the commission and to make levy of execution in the room of the absent, and then to prepare room for next Guests. Material values such as money, precious metals, important documents, are stored by the Administration in the safe which is on the reception desk, other things are placed in "The cell of the lost and found things".
8.5.In case of breach of the peace, or hooligan actions of Guests, the hotel management has the right to involve law enforcement agencies for taking measures to the public disturber
8.6.All things forgotten in rooms by the Guests, are passed to safe storage, and the Administration takes measures for return them to owners.
8.7.The administration does not accept on storage and does not bear responsibility for personal belongings and cars of Guests.
8.8.The hotel provides confidentiality of information on Guests and visitors of hotel.
8.9.There are Customer Feedback Books on the reception desk and in the restaurant, which are available for all Guests. All complaints and applications left by Guests in the Books for feedback and suggestions are considered by Administration.
INSTRUCTIONS FOR USE OF SERVICES
OF THE HEALTH CENTER «THERMAL SPA ALEXANDRIYA»
Section 1. General terms
1.1. The present Rules (hereinafter referred to as Rules) regulate relations between the Consumer - the person who has intention to order or get, or ordering, getting and using services (goods) only for the personal, family and other needs which are not connected with implementation of business activity (hereinafter referred to as "Visitor") and IP Bulatov A.G.(hereinafter referred to as "Performer"), who is rendering services to Visitors at the territory of the Health center «Thermal SPA Alexandria».
1.2. Health center «Thermal SPA Alexandria» is multifunctional complex located at the address: Chelyabinsk region, Etkul district, village Pechenkino, territory of IP Bulatov A.G.
1.2.1. Territory of Health center «Thermal SPA Alexandria» includes:
1.3. The present Rules are obligatory for all Visitors who are in the territory of the Health center «Thermal SPA Alexandria». Before signing of the contract of paid rendering services (i.e. before payment of visiting of the Health center) the Visitor is obliged to peruse these Rules. Receiving an electronic bracelet is confirmation that the Visitor perused these Rules, completely agrees with them and undertakes to follow them, bearing risk of adverse effects in case of their violation. During the visit of Health center by an organized group of persons, all members of the group, including the head of group, take responsibility for observance of these rules.
1.4. Rules of Health center, instructions of use of the pool on the territory of the center are written in accordance with current legislation of Russian Federation.
1.5. Visitor takes the responsibility for consequences that arose in the territory of the Health center owing to ignorance and/or non-compliance with these rules and/or instructions (rules) for use of water attractions in the pool area.
1.6. Information about a trade name, location, an operating mode of the Performer, phone numbers of Administration are placed at the reception desk located at an entrance to Health center on a reception in the place, accessible to the Visitors. At the reception desk, there are the list of services, the price list for the rendered services, present rules, the Customer Feedback Book and other necessary information, according to the legislation of the Russian Federation.
1.7. Present rules establish a service order (rendering services) of visitors of the Health center, requirements of safety, hygiene and other requirements, the rights, duties and limits of responsibility of the Health center and Visitors, terms of sale of tickets and rendering additional services, the prohibitions on visit of the pool, the rules of visit of the pool by minors, instructions for use of changing rooms and shower, requirements and recommendations about application of swim wears, rules of conduct in the pool, rules of visit of a sauna and hammam, as well as an operations procedure of visitors in emergency situations.
Section 2. General rules of use the services
2.1. The right of visit of the Health center «Thermal SPA Alexandria» (hereinafter referred to as Health center) is provided only to the persons who received an electronic bracelet.
2.2. Visitors have the right to be in the territory the Health center only in the determined working hours of the Health center. Working hours of the Health center are specified at an entrance, at the reception desk as well as on the website of the company. Visitors are obliged to free the territory of the Health center after ending of its working hours.
2.3. Time of stay in the pool shall be controlled by the visitors themselves.
2.4. The entrance of visitors to the pool shall be stopped 30 minutes before end of working time.
2.5. Sale of services in separate tariffs stops beforehand taking into account time necessary for rendering the acquired service.
2.6. Visitors have to treat with respect to each other and not disturb the leisure of other Visitors.
2.7. Professional photos and video filming for commercial purposes are forbidden at the territory of the Health center. It is forbidden to use images of symbolic (logo) of the Health center, video and photographic materials for advertising, commercial purposes without the permission of Administration of the Health center. Only the Administration of the Health center has the exclusive right of the publication of photo materials, broadcast of the videos shot in the Health center.
2.8. For security reasons and for prevention of acts of terrorism, visitors are obliged to show to security service of the Health center contents of personal belongings for checking.
2.9. For the sake of safety of Visitors there is video surveillance in all pool area (except for changing rooms, showers and toilets).
2.10. According to the Article 32 of the Act of the Russian Federation "Consumer Right Protection Law" and to the Article 782 of the Civil Code of the Russian Federation Health center does not return money for the rendered services.
2.11. Visitors have to fulfill the requirements of staff of the Health center for the reasons of safety, maintenance of an order and purity at the territory of the Health center.
2.12. In case of unforeseen, extreme or emergency situations, visitors are obliged to leave the Health center immediately.
2.13. Visitors are forbidden to enter any technical and service premises equipped with the plate «Вход воспрещен» ("Trespassing prohibited") or «Служебное помещение» ("For staff only"). The visitors who got into such rooms bear full responsibility for the malfunctions and accidents occurred in this zone.
2.14. Any advertising, trade, commercial activity, which is not coordinated with Administration, is forbidden at the territory of the Health center.
2.15. Visitors are forbidden to use not for designated purpose the furniture all over the territory of the Health center.
2.16. The zone of carrying out paid additional service can be limited for other Visitors.
2.17. A water and entertaining zone (the pool, a thermo-relaxation zone (a sauna, a bath) as well as a zone of rendering services of public catering (restaurant, the phyto bar) stop the functioning 30 minutes before closure of the Health center.
Section 3. Prohibition on visiting of the Health center
3.1. Persons of all age categories, besides the exceptions provided by these rules have rights for visit of the Health center.
3.2. Visit of the Health center is forbidden:
• to the persons having infectious, sharp viral, contagious skin and venereal, fungal diseases; open wounds and any other diseases which can pose a threat to health of other visitors;
• to the persons suffering cardiovascular diseases, mental diseases (posing a threat for people around), with urgent surgical pathology;
• to the persons with open, infectious wounds, aseptic bandages suffering furunculosis, conjunctivitis, helminthiases;
• to persons during exacerbation of chronic diseases;
• to the persons having tendency to allergic reactions;
• to drunk persons as well as to the persons which are under the influence of the narcotic, psychotropic or other stupefying substances;
• to persons, whose behavior can pose a threat to an order, safety, to a hygienic condition of the Health center or contradicts the common precepts of decency;
• to persons with other indispositions constituting danger to their personal health and safety and also to health and safety of other visitors;
• to persons who have no electronic bracelet;
• to persons up to and including 17 years old without adults.
The visitors of the Health center who broke the prohibition specified in the present point bear full damage liability, caused to their health, health of other visitors and the subsequent expenses
3.3. At emergence of suspicions concerning presence at the visitor of the disease specified in the present section, the Administration of the Health center has the right to demand from the Visitor to declare the allowing medical certificate for the visit of the pool.
3.4. Visit of the pool with animals is forbidden.
Procedure for payment of services. Electronic bracelet, its appointment and use
4.1. The following tariff policy works in the pool:
- visit of aqua park is free for children up to 5 years old,
- for children the from 5 to 12 years old the children's ticket must be acquired,
- the adult ticket must be acquired by persons who are already 18 years old at the date of visit of aqua park.
4.2. The paid time confirms the right of the Visitor to use services of the pool during the whole time according to the paid tariff. If the visitors who already left the pool area shows willingness to get repeatedly on the pool area, they have to acquire the new ticket.
4.3. The visitor visiting the Health center for an unlimited tariff, loses the right for use of services of the pool when passing a turnstile at the exit. In this case, money for unused time is not subject to return to the visitors and they has to acquire the entrance ticket for repeated visit of the pool according to the current price list.
4.4. The cost of services of the Health center is established by the Price list approved by the Administration. Ticket prices are specified a reception of the Health center and on the website.
4.5. Tickets can be acquired on a reception, located in the territory of the Health center, as well as online. The visitor is obliged to pay services of the Health center in the size of 100% according to the current price list.
4.6. Information on actions is located reception desk and on the website of the Health center.
4.7. Visitor must show document of identification upon purchase of the ticket at the request of staff.
4.8. Sale of tickets can be temporarily suspended due to technical malfunctions or when all lockers for storage of things are occupied.
4.9. Upon purchase of the ticket the administrator gives to the Visitor the control cash voucher and an electronic bracelet. The control cash voucher has to be kept by the visitor until the end of visit of the Health center.
4.10. The visitor is obliged to fill out the receipt on acquaintance and observance of these rules and responsibility for children. before receiving an electronic bracelet.
4.11. The hotel guest when receiving an electronic bracelet is obliged to specify the room number. In case of damage, loss or a non-return of a bracelet, the visitor bears responsibility according to these rules.
4.12. The guest of hotel with accommodation have the right of unlimited visit of a water and entertaining zone (the pool, including the thermo-relaxation zone (a sauna, a bath)).
4.13. The electronic bracelet is the entrance ticket for the territory of the Health center for use of services of the pool, sauna and hammam, a key from a personal locker and also is payment for goods and services of the Health center. All information on the acquired goods and services collects in electronic form in the uniform database of the Health center and on a bracelet.
4.15. Visitors have to enter via the entrance terminal after receiving electronic bracelets, one by one, and have to show the control cash voucher on turnstiles. For pass through a turnstile, the visitor needs to bring a bracelet to the reader located on an entrance. Computation of time, carried out in the pool, begins in 10 minutes from the moment of issue of the control cash voucher to the visitor and comes to the end while the visitor brings a bracelet to the reader and gives a bracelet to the administrator at an exit from the Health center.
4.16. Additional paid services in the territory of the Health center:
- food and beverages at restaurant and in phyto bar.
4.17. Payment by cash for the additional services rendered in the territory of the Health center is forbidden.
4.18. Providing of additional services at the territory of the Health center is carried out for the money charged on an electronic bracelet.
4.19. Returning unspent money (advance payment) to visitors enlisted on an electronic bracelet is made in the same cash desk where they were brought only at presentation of the cash voucher and only within 1 day of rendering service.
4.20. The electronic bracelet is the property of the Health center. The visitor bears responsibility for safety and integrity of an electronic bracelet, which rushes on a wrist of a hand and shall be shown to the employee of the Health center at their requirement. Transfer of an electronic bracelet to other visitors is forbidden. At the visitor's exit from the territory of the Health center, the electronic bracelet shall be given to the administrator at an exit turnstile.
4.21. When receiving a bracelet, the Visitor is obliged, without departing from a reception, has to visually examine it and to be convinced of lack of any damages. The Visitor's claims about identification of damages of a bracelet after it departed from a reception, are not accepted by the Administration and are not considered.
4.22. In case of loss of an electronic bracelet or its damage the visitor bears responsibility according to these rules. The visitor is obliged to report about loss or damage of an electronic bracelet to the representative of Administration of the Health center immediately. Damage of a bracelet is meant as any action or inaction of the visitor as a result of which the bracelet lost the operational properties and cannot be used further.
4.23. At emergence at the visitors of questions about use of an electronic bracelet, they can address staff of the Health center.
4.24. For excess of a temporary limit in the pool (time which was not paid upon purchase of an electronic bracelet), calculation is made as follows:
• excess of the paid time of stay in the pool (for tariffs “4 hours” and “2 hours”) is paid according to the price list approved by Administration of the Health center;
• the payment is calculated on the quotations operating at the time of visit of the pool and the reception at the exit is subject to payment in cash desk.
4.25. In case of inability of the visitor to pay for in addition spent time or the rendered services, money shall be collected from him in the order established by the legislation of the Russian Federation.
Section 5. The general rules of conduct of visitors at the territory of the Health center
5.1. The prohibitions and restrictions for visitors of the Health center:
5.1.1. Visitors are forbidden to bring to the pool personal rubber rings and other special means for swimming, except for special children's vests.
5.1.2. It is forbidden to carry by to all pool areas any products from glass, including glass ware, other dangerous objects and also to take out from a zone shower soap, shampoos, lotions and other cosmetics. Visitors are forbidden to use a glass containers, ware out of bar and restaurant.
5.1.3. It is forbidden to carry out meal and drinks in places directly on that not taken away, including to the pool, in a bath zone.
5.1.4. The entrance of Visitors on the territory of the water pool area (outside the changing rooms) with packages, bags, etc. is forbidden.
5.1.5. All over the territory of the Health center it is forbidden: smoking of tobacco products (cigarettes, cigars, cigarillos, cigarettes, hookahs, etc.), use of electronic means for smoking and also smoking mixes and smoky substances, except specially allotted for this place.
5.1.6. In all pool area use by Visitors of the not smoking tobacco products that is intended for sucking, chewing or shuffing, is forbidden.
5.1.7. Visitors are forbidden to bring on hookah products.
5.1.8. It is not allowed to bring to the pool food and drinks, except the baby special food packed into a plastic container.
5.1.9. It is forbidden to carry by fire, gas, pneumatic and cold weapon, the bladed articles, as well as the explosive and flammable, toxic and strongly smelling substances on the territory of the Health center.
5.1.10. All over the territory of the Health center any kinds of discrimination and disrespect because of distinctions are strictly forbidde.
5.1.11. Visitors are forbidden to be in a zone of scenery, to climb on protections, terraces, to climb up pipes, hand-rail, sides of pools, borders, a handrail, etc., to ride a handrail and hand-rail, to climb steel structures.
5.1.12. Visitors are forbidden to break the common standards of behavior (morals and morality).
5.1.13. Visitors are forbidden to litter and break a sanitary and hygienic condition of the territory of the Health center (to throw out garbage, to spit on a floor, to throw chewing gum, etc.).
5.1.14. Visitors are forbidden to apply any vandal actions to the equipment, property and plants of the territory of the Health center.
5.1.15. In order to avoid falling and injuries visitors are forbidden to run, shout, push anyone to whistle, without need to call to the aid, misleading other visitors and personnel of the Health center.
5.1.16. It is forbidden to visit the pool for pregnant women. They should visit a sauna and bath only after consultation of the doctor.
5.1.17. In the pool area the persons under 18 years old are forbidden to drink alcoholic beverages.
5.1.18. Visitors are forbidden to pour water or other liquid on electrical units which are situated in rooms of the Health center.
5.1.19. Visitors (accompanying persons) are forbidden to leave children unaccompanied.
5.1.20. It is forbidden to use the pool, a bath, to boors for Visitors with cardiovascular and psychoneurological diseases, diseases of a backbone and musculoskeletal system disorders, other diseases and also to the persons having medical or other contraindications.
5.1.21. Visitors are forbidden to jump from sides to the pool.
5.1.22. Visitors are forbidden to bring the stock for entertainments (balls, toys, etc.) to the pool.
5.1.23. Visitors are obliged to observe other prohibitions (restrictions) provided by these rules.
5.2. Duties of visitors of the pool:
5.2.1. Visit of the pool demands from visitors of physical efforts and activity. Before visit of the pool, visitors have to estimate the physical abilities and ability to float.
5.2.2. Before signing of the contract of paid rendering services (i.e. the payment of visit of the Health center) the Visitor is obliged to study these rules and the operating tariffs attentively;
5.2.3. Visitors have to fulfill the requirements of staff of the Health center for safety, maintenance of an order and purity in the territory of the Health center.
5.2.4. Visitors have to treat with respect to each other and not prevent the leisure of other Visitors.
5.2.5. For ensuring public safety and prevention of acts of terrorism, visitors are obliged to show to security service of the Health center contents of personal belongings for checking.
5.2.6. In case of detection of theft or damage of property of the visitor, the visitors are obliged to report about it to personnel of the Health center immediately.
5.2.7. In case of unforeseen or emergency situations visitors are obliged to leave the pool immediately.
5.2.8. The visitors are obliged to store the check for the paid services, deposited money (advance payment), to an exit from a pool.
5.2.9. During visit of the Health center visitors are obliged to make thrifty use of property of the Health center.
5.2.10. The visitors are obliged to throw out garbage only in the special capacities provided for this purpose.
5.2.11. At an exit from the territory of the Health Visitor center, visitors are obliged to hand over an electronic bracelet.
5.2.12. The visitors are obliged to carry an electronic bracelet on a wrist of a hand and to show it to the staff of the Health center for their requirement.
5.2.13. Visitors are obliged to carry out and other duties provided by these rules.
5.2.14. The visitors have at their own and sole discretion the right to stop ahead of schedule a session and to leave the pool. At incomplete use of the paid time, monetary compensation is not made.
5.2.15. Visitors are not recommended to bring in the pool expensive and valuable things (jewelry, chains, rings, pendants, bracelets, mobile phones, photo and video equipment, etc.) which can deteriorate under the influence of moisture or can be lost and/or damaged.
5.2.16. The administration recommends to refrain from visit of the pool:
- for pregnant women;
- for persons with babies;
- for persons with recently suffered injuries, receiving medical treatment or being on rehabilitation.
5.2.17. The administration recommends to refrain from visit of a sauna and a bath to people with hyper sensibility to high temperatures, at high arterial blood pressure, at feeling sick, to the pregnant women, people having sharp diseases of infectious and other nature, diseases of a cardiovascular system, hypertensia, an ischemic disease and also having medical contraindications.
Section 6. Rights and obligations of Administration of the Health center TERMY "Alexandria"
6.1. The administration of the Health center has the rights:
6.1.1. To forbid presence on the territory of the Health center of the persons who did not reach 18 years without adult persons;
6.1.2. To forbid presence on the territory of the Health center of persons whose behavior can break an order, constitute danger to other visitors, a hygienic condition of a pool and/or contradicts the accepted public standards of behavior;
6.1.3. To forbid presence on the territory of the Health center of persons who do not agree to follow current rules or do not understand them;
6.1.7. To stop accept the payments and access for visitors to the pool area in a case holding special events, connected including with rent of the pool in general;
6.1.8. To perform visual inspection of personal belongings for the safety reasons.
6.2. The administration of the Health center is obliged:
6.2.1. To provide full and reliable information about an order of provision of services and their cost;
6.2.2. To organize arrangement, training and constant stay of staff of the Health center in a zone of finding of visitors, for ensuring safe stay of visitors on water;
6.2.3. To use only those expendables and the equipment which conform to safety requirements according to the established norms for rendering services.
Section 7. Rules of visit of the Health center by minors
7.1. Responsibility for minors (children, teenagers) during the time they spent at the territory of the Health center is entirely brought by the accompanying adults.
7.2. At visit of the pool by group of visitors, which includes minors, the responsibility for observance of Rules of visit of the pool by minors shall be born by the head of group, or by the senior of group.
Section 8. Instructions for use of a locker room, shower and toilets
8.1. After receiving an electronic bracelet, the Visitor has to pass in the common changing room with cabins for changing clothes, put things in a personal locker (number of a locker is specified on an electronic bracelet) and to close it according to the instruction. Use of other locking devices is not allowed. The administration reserves the right to dismantle the inauthentic locking devices without notification of the Visitor.
8.2. In case of loss of a bracelet, the automatic locker for storage of clothes in a locker room shall be opened by Administration, and after this drawing up act shall be made.
8.3. Changing the clothes and undressing out of intended for this purpose rooms is forbidden.
8.4. It is forbidden to store the objects and substances forbidden by these rules in lockers of changing rooms.
8.5. If there are any difficulties with closing and/or opening of a locker visitors are obliged to inform staff of the Health center immediately.
8.6. In case of detection of an open personal locker with the visitor's things, the Administration closes a locker by duty bracelet and places on it the control coupon.
8.7. Each visitor has the right to use no more than one locker for storage of personal things.
8.8. Before the visit of the pool, the Visitor has to take a shower. It is not allowed to use in shower any products from glass (ware, washing and cosmetics in a glass container, etc.) in order to avoid cuts.
8.9. It is forbidden to use various creams and ointments before visit of the pool.
8.10. Visitors are forbidden shower to sort and untwist cranes and diffusors; to break dispensers for soap, for paper towels, for toilet paper; to carry away any property.
Section 9. Requirements and recommendations about appearance of visitors and to application of swim wears.
9.1. Visitors, including children, are forbidden to be at the territory of a water and entertaining zone, a thermo-relaxation zone, a zone of rendering services of public catering, a zone of locker rooms, shower and cash desks of surcharges in underwear, in street footwear, in outerwear or without swim wears.
9.2. Women have to wear the synthetic swim wears at the pool area, men have to wear synthetic swimming trunks, small children up to 2 years have to wear special waterproof diapers (pampers). Wearing of swim wears from cotton fabric is not allowed.
9.3. Women are forbidden to be in the pool area without the top part of a swim suit (topless).
9.4. For the reason of prevention of traumatism on slippery surfaces and for personal hygiene, Visitors must use for movement on the pool replaceable footwear on a rubber sole, and for swimming in pools - rubber bathing hats. At the movement on ladders Visitors are obliged to hold hand-rail, a handrail.
9.5. Considering the fact that the Health center does not impound belongings (does not render service of storage of things) of Visitors, and just provides them in use personal lockers, the Administration does not bear responsibility for left lost at the territory of a pool/complex, belongings, footwear, documents, mobile phones, photo and video cameras, money, jewelry and other things of Visitors. The complaints about such cases are not reviewed by Administration, compensations are not paid.
Section 10. Rules of visit to Turkish hammam, sauna and bath.
10.1. Persons with cardiovascular diseases, including persons with pacemakers, as well as other persons specified in item 3.2. these rules, are forbidden to visit the Turkish hammam, sauna and bath.
10.2. Minor visitors aged up to and including 17 years old have to be in Turkish hammam, sauna and bath only accompanied by adult visitors.
10.3. Persons in a condition of alcoholic, drug, psychotropic intoxication as well as the persons under the influence of other stupefying substances, are forbidden to visit the Turkish hammam, sauna and bath.
10.4. During the visit of Turkish hammam, sauna and bath, visitors are forbidden to take alcoholic and low alcohol drinks.
10.5. The entrance to Turkish hammam and sauna shall be carried out strictly in swim wears.
10.6. During stay in baths visitors are obliged to use individual towels.
10.7. It is strictly forbidden to pour out water and other substances on the bath boiler. It is forbidden to bring aerosol liquids, food and drinks in a bath zone.
10.8. Visitors are forbidden to use bath besoms in the pool area.
10.9. It is not allowed to use Turkish hammam, sauna and bath for personal hygiene (to have a shave, wash personal belongings, etc.). It is not allowed to use Turkish hammam, sauna and bath for drying of towels and personal belongings.
10.10. Visitors are forbidden to leave towels and clothes in a Turkish hammam, sauna and bath.
10.11. During the visit of a Turkish hammam, sauna and bath visitors are forbidden to touch metal parts of the equipment installed in there.
10.12. Visitors are forbidden to adjust the devices that are in rooms of baths and saunas.
10.13. Visitors are forbidden to apply on body creams, oil, scrubs and other cosmetic and medicinal agents at the territory of baths (saunas) as well as to use various tinctures and extracts.
10.14. After visiting the Turkish hammam, sauna and bath and before visiting the pool and entertaining zone, Visitors are obliged to take a shower.
Section 11. Responsibility for breaking the Rules
11.1. In case of loss or damage of property of the Health center caused by the Visitors, they are obliged to indemnify the caused loss as well as to bear responsibility for other violations allowed by it, according to the current legislation of the Russian Federation.
11.2. For damage caused to property of the Health center, the property and/or health of Visitors, the Visitor bears responsibility in the order established by the legislation of the Russian Federation. The responsibility for the damage caused by minors and/or persons with limited opportunities shall be born by their parents or trustees.
11.3. When losing a bracelet or its damage, the Visitor compensates to the Health center its cost of 600 rubles.
11.4. If Visitors smoke in the place not allocated for this purpose they are obliged to pay a penalty of 1500 rubles for it.
11.5. The Health center does not bear responsibility for safety of personal belongings or a jewelry, other values of the visitors left unguarded in the pool area and baths or that they were lost and/or partially spoiled by the visitor.
11.6. The staff of the Health center are authorized to undertake measures against the Visitors who are in a condition of alcoholic or drug intoxication, in a mentally unstable state as well as against the Visitors who are not reacting to remarks of staff and do not following current rules.
11.7. The Visitor agrees to abide current rules and bears full responsibility for their violation according to these rules and the current legislation of the Russian Federation.
11.8. The Visitor is obliged to pay a penalty of 300 rubles for the loss or damage of a towel.
11.9. If Visitors lose an electronic bracelet, then they have to pay a penalty. When losing an electronic bracelet, the visitor is obliged to inform the representative of Administration of the Health center immediately.
The administration of the Health center does not carry out return money charged on the lost electronic bracelet if until blocking of an electronic bracelet, other person used it (paid services, etc.). The administration of the Health center returns to the visitor only that money that charged on an electronic bracelet at the time of its blocking.
Section 12. Final clauses
12.1. Current rules are published on the website as well as at the information stand (reception desk) and in other places at the territory of the Health center.
Collecting and use of personal information
Personal information is understood as data that can be used for identification of a certain person or relative to this person.
You may be requested for providing of your personal information at any time when you contact us.
Below you can see some examples of types of personal information, which we can collect and the ways we can use such information.
Personal information that we collect:
The ways we use your personal information:
Disclosure of information to the third parties
We do not disclose information obtained from you to the third parties.
• In case it is necessary to disclose your personal information, according to the law, a legal process, in judicial proceedings, and/or on the basis of public inquiries or requests from public authorities on the territory of the Russian Federation. We can also disclose your personal information if we define that such disclosure is necessary or appropriate for safety, law enforcement, or other socially important cases.
• In case of reorganization, merge or sale we can transfer the personal information collected by us to the corresponding third party – the successor.
Protection of personal information
We undertake precautionary measures — including administrative, technical and physical — for protection of your personal information from loss, theft, and unfair use as we as from unauthorized access, disclosure, change and destruction.
Respect for your confidentiality at the company level
For being convinced that your personal information is safe, we make known standards of maintaining confidentiality and safety to our employees, and strictly monitor execution of measures of maintaining confidentiality.
При оплате трех и более часов купания и предъявлении пенсионного удостоверения, стоимость одного часа купания составляет всего 100 рублей.
Для групп пенсионеров от 10 человек, стоимость билета на автобусный тур из Челябинска, составляет всего 600 рублей. В стоимость билета входит трансфер в обе стороны и 3 часа купания в термальном бассейне, с посещением банного комплекса!
Друзья, пришло время подарков!
Мы долго думали, чем бы еще таким приятным, можно порадовать вас в уходящем году, что бы вам обязательно запомнилось, с какими приятными эмоциями вы войдете в новый год.. решили, что лучший подарок - это улыбки детей и приятно проведенное время с семьей и друзьями!
С 24 декабря по 1 января, все дети до 14 лет, купаются бесплатно!
Но в сопровождении взрослых и не более одного ребенка на сопровождающего!
Делитесь этой новостью с друзьями, делайте репосты, вместе отдыхать веселее!
Всех с наступающим Новым годом, будьте здоровы!
Ждем в гости. Тел: 8 (351) 220-77-20
Друзья, не знаем как вы, но Александрия готовится к наступлению теплых весенних дней и прилету птиц! В связи с этим, мы объявляем конкурс на лучший скворечник.
Главный приз - отдых в гостиничном номере класса "Стандарт", для троих человек, с посещением термального бассейна, банного комплекса и галокамеры - Соляная пещера!Каждый участник, который привезет свою поделку в Александрию, получит гарантированный приз - час бесплатного купания в термальном бассейне и посещение банного комплекса.
Правила проведения конкурса: Время проведения с 03 по 30 апреля! Каждую работу, мы сфотографируем и выложим в нашу официальную группу в ВК 1мая!
с 1 по 5 мая будет длиться голосование за каждую поделку.
Имя победителя определим по количеству ваших лайков.
Приз весьма престижный, поэтому подходим к конкурсу с креативом и полной ответственностью!) Желаем всем успехов!
Все поделки с 3 по 30 апреля, привозим в Александрию, сдаем администраторам на ресепшн, вместе со своими контактами! На скворечнике, что бы не было путаницы, следует указать свою фамилию.
Думаете, где и как волшебно встретить Новый год?
У нас для Вас, отличное новогоднее предложение!
У нас остались не проданными в ресторане, несколько столиков.
В стоимость одного билета включено:
- праздничный банкет, все очень вкусно и богато.
- Насыщенная и веселая шоу программа, с участием лучших артистов города.
- поздравление от Деда Мороза, призы и подарки
- Танцы до упада
- Поздравление президента
- Праздничный салют.
- Для того что бы вы не беспокоились, о том как к нам приехать
и добраться обратно домой, мы предусмотрели трансфер на автобусе!
И все это счастье, всего за 5000 рублей!
Компаниям от 4х человек, предоставляем скидку 10%!
Количество мест ограничено, не затягивайте с вашим выбором,
потому что все хорошее быстро заканчивается.
Бронирование и уточняющая информация по телефону: 8 (351) 220-77-20
Друзья! Вы готовы к самой доброй, веселой и горячей встречи Нового года?
Каждый взрослый человек, с теплотой в душе вспоминает свои детские годы.
Советское детство и юность всех, кто родился в СССР, до сих пор живет в памяти яркими картинками, интонациями, запахами и вкусами. В этом году, мы собираемся организовать встречу Нового года в лучших советских традициях.
В праздничной программе вечера:
- Театрализованная встреча гостей и развлекательная программа перед праздничным застольем.
- Любимые песни и теплая атмосфера, советских лет.
- Новогоднее шоу, от замечательных артистов г. Челябинска.
Ведущая мероприятия неподражаемая Ольга Леонова. Веселая конкурсная программа и ценные призы от Александрии. Всех гостей, ждет неповторимая атмосфера добра и веселья домашних посиделок!
- Новогодний квест, для детей от Деда Мороза и Снегурочки
- Лучшие новогодние наряды, будут удостоены отдельной награды. Каждый гость станет участником праздника, и получит праздничную фотографию на память.
Праздничный ужин включает в себя самые популярные блюда советской кухни и аутентичные напитки.
Сбор гостей, с 14:00. Вас горячо встретят наши сотрудники, а веселые актеры, поднимут ваше настроение на высокий праздничный уровень!
Так же, в вашем распоряжении горячий бассейн, ароматный хамам, жаркая кедровая сауна, соляная пещера, детская игровая комната, комната Русского бильярда и тренажерный зал.
Пока вы готовитесь к встрече Нового года, наш персонал с большим удовольствием возьмет на себя все заботы и хлопоты и сделает ваш отдых незабываемым!
До встречи 31 числа, приятного отдыха!
Бронирование и информация по телефону: 8 (351) 220-77-20
Корпоратив с коллегами на горячем источнике!
Выбери свой вариант от 1500 руб.
У нас для вас несколько вариантов празднования,
вашего новогоднего корпоратива с коллегами:
Возможен вариант купания в термальном бассейне и праздничного фуршета.
Стоимость от 1500 руб.
Возможен вариант классического банкета.
Стоимость от 2000 руб.
Возможен вариант классического банкета и купаний в термальном бассейне.
Стоимость от 2500 руб.
Выбирайте что вам по душе, делайте заказ по банкетному меню, согласовывайте шоу-программу и готовьтесь с коллегами, к самому радостному событию уходящего года.
Что бы не утруждать себя вопросом, как приехать на праздник и уехать без проблем обратно, мы можем предложить вашей компании, услуги нашего фирменного автобуса.
Так же вы можете заказать у нас праздничную программу, на любой вкус и бюджет.
Свободных дат остается все меньше, звоните!
Звоните, узнавайте подробности: 8 (351) 217-99-90; 8 (351) 220-77-20
Уважаемые гости, в апреле, вы можете забронировать двух местный номер класса "Стандарт", всего за 50% его стоимости!
Акция действует в любой день недели, в период с 21:00-12:00.
- Бронирование номера, возможно не ранее 08:00 утра, планируемого дня заселения.
- Акция распространяется на любой свободный гостиничный номер.
- Завтрак в стоимость проживания не включен.
При оплате трех и более часов купания и предъявлении пенсионного удостоверения, стоимость одного часа купания составляет всего 100 рублей.
Для групп пенсионеров от 10 человек, стоимость билета на автобусный тур из Челябинска, составляет всего 600 рублей.
В стоимость билета входит трансфер в обе стороны
и 3 часа купания в термальном бассейне, с посещением банного комплекса.
Приглашаем в ежедневные (кроме четверга)
автобусные туры на горячий источник из Челябинска!
Пн., Вт., Ср., Пт.: в 16:30
Сб., Вскр.: 11:00; 16:30
Отправление с парковки М-видео (ул. Степана Разина, 4.)
Требуется предварительная запись на тур: 8 (351) 220-77-20
НОВОГОДНИЙ ПРАЙС-ЛИСТ С 31 ДЕКАБРЯ 2018г.
ПО 13 ЯНВАРЯ 2019г.
«Новогодний пакет услуг на проживание с шоу программой и банкетом 31 декабря 2018 года, увеселительной программой и праздничным завтраком 01 января 2019 года»
Прайс на посещение баньки на дровах
* В стоимость посещения баньки на дровах включено: полотенце, простынь на каждого гостя, самовар, чайные пары, бесплатный WI-FI, посещение термального бассейна, кедровой сауны и хамам на время оплаченное по прайсу баньки на дровах.
** Бронь без предоплаты считается предварительной.
*** Заказ блюд и напитков по меню фито-бара разрешен, берется процент за обслуживание 15%, время обслуживание 30-40 минут. Рекомендуем предварительный заказ блюд при посещении баньки на дровах.
Кислородотерапия в Александрии!
В нашем оздоровительном центре, вы можете замерить уровень кислорода в крови и оперативно восполнить его недостаток, воспользовавшись нашей новой услугой - кислородотерапия. Процедура абсолютно безвредная, выглядит как ингаляция, продолжительность процедуры 20-30 мин.
Дорогие друзья, мы хотим что бы люди были здоровыми и красивыми!
С большой радостью презентуем вам нашу новую услугу - Кислородотерапию (Оксигенотерапия). Жителям мегаполисов хронически не хватает кислорода: его нещадно сжигают автомобили и вредные производства. Поэтому наш организм зачастую пребывает в состоянии хронической гипоксии (нехватки кислорода). Это ведет к сонливости, головным болям, недомоганию и стрессу. При этом дефицит кислорода приводит к развитию многих болезней, или усугубляет имеющиеся хронические заболевания.
Нами приобретено дорогое, фирменное профессиональное оборудование, позволяющее в кратчайшие сроки и на высоком профессиональном уровне, компенсировать нехватку кислорода в крови, повысить тонус организма, улучшить настроение, общее самочувствие, понизить раздражительность и увеличить Вашу работоспособность.
Преимуществами данной процедуры являются:
• Укрепление иммунитета;
• Нормализация артериального давления;
• Улучшение метаболизма;
• Улучшение обмена веществ;
• Ускорение регенерации тканей.
Так же, данная процедура, поможет в улучшении вашего внешнего вида, сделать щеки румяными, убрать землистый оттенок кожи.
Абсолютных противопоказаний к назначению кислородотерапии не существует. Но мы рекомендуем, перед применением, проконсультироваться со своим лечащим врачом.
Данной услугой вы можете воспользоваться, обратившись на ресепшен нашего оздоровительного центра. Цены вас приятно порадуют. Желаем Вам здоровья!
Требуется предварительная запись на процедуру по телефону: 8 (351) 220-77-20
18 и 19 августа, приглашаем всех желающих на спортивные занятия!
Тренировки проводит профессиональный фитнесс-инструктор Мария Дружкова.
11.00 - 11.30 «Zarяdka» ЭКСКЛЮЗИВНОЕ НАПРАВЛЕНИЕ В МИРЕ ФИТНЕСА
13.00 -13.30 "Aqua FIT" - против лишних килограммов и стресса !!!
15.00-15.30 ,,Бой с тенью -версия на воде ,, (женщинам и особенно мужчинам так же будет интересно так как используются удары руками ногами имитируя движения из бокса,единоборств)
17.30-18.00 Тренировка для детей: "Путешествие в Сказку" на суше. Будут даны упражнения в сказочных образах. В это время родители чьи дети могут заниматься самостоятельно могут уделить время себе любимым!
Занятия бесплатные, оплачивается только время посещения бассейна, добро пожаловать!
Тел: 8 (351) 220-77-20
Друзья, важная информация, для всех кто планирует свой летний отпуск!
Оздоровительный центр Термы Александрия, является отличным местом, для отдыха и хорошей альтернативой отдыху на море, если по каким то причинам, вы не можете побывать на море.
В вашем распоряжении:
- Гостиничный комплекс, с номерами любой категории от Стандарта до апартаментов.- Полный пансион (завтрак, обед, ужин).
- Безлимитное посещение открытого бассейна с минеральной водой.
- Оборудованная пляжная зона у бассейна с зонтами и шезлонгами.
- Безлимитное посещение банного комплекса (турецкий хамам, кедровая сауна).
- Ежедневные процедуры галотерапии (морской воздух) в Соляной пещере.
- Охраняемая парковка.
Помимо этого, в вашем распоряжении,за дополнительную оплату, процедурные кабинеты, комната русского бильярда, Русская баня на дровах.
Внимание! При бронировании гостиницы в апреле, от 5 суток и больше и 100% предоплате, вы получаете скидку 15% на общий счет и полный пансион!
Заканчивается учебный год!
В учебных заведениях, грядут последние звонки и выпускные вечера!
Термы Александрия, отличное место для празднования ярких событий!
Предлагаем организацию замечательного события в нашем оздоровительном центре.
К вашим услугам:
- меню от 1500 руб. на человека
- Купания в открытом в термальном бассейне (строго под надзоров взрослых ответственных лиц)
- Организацию шоу-программы под ключ.
Телефон: 8 (351) 220-77-20
Уважаемые гости, внимание!
С 13 по 31 мая, наш оздоровительный центр закрывается, что бы стать лучше!
После проведения реконструкции бассейна, профилактических работ банного комплекса и гостиничных номеров, мы с радостью распахнем наши двери и широко отметим начала летнего сезона и праздника Дня защиты детей, ждем вас в гости! Следите за нашими анонсами.
Бронирование номеров на летний сезон, вы можете осуществлять по нашему многоканальному телефону: 8 (351) 220-77-20.
ВЫПУСКНЫЕ В ТЕРМЫ АЛЕКСАНДРИЯ
Вниманию родителей школьников и классных руководителей!
Термы Александрия, отличное место для проведения выпускных вечеров. Мы предлагаем организацию программы под ключ, банкетное меню от 1500 руб на человека (еда и напитки). При раннем бронировании возможны скидки до 50% на шоу программу и фотосъемку.
По всем интересующим вопросам, звоните: 8 (351) 220-77-20.
ДЕЙСТВУЮТ АВТОБУСНЫЕ ТУРЫ ИЗ ЧЕЛЯБИНСКА
Понедельник, Вторник, Среда, Пятница, Суббота, Воскресенье
Время отправления: 11-00 и 16-15 (купание 3 часа + дорога 2 часа)
*Требуется предварительное бронирование
Будни: Взрослый = 950 рублей \\ Льготный = 800 рублей\\Дети до 5 лет 400 руб.
Выходные и праздники: Взрослый = 1350 рублей \\ Льготный = 1100 рублей\\ дети до 5 лет 400 руб.
Льготники: дети от 5-14 лет, пенсионеры по возрасту, инвалиды.
В СТОИМОСТЬ ТУРА ВКЛЮЧЕНО:
Три часа купания в открытом термальном бассейне с минеральной водой. Посещение банного комплекса (Турецкий хамам, кедровая сауна). Трансфер на фирменном автобусе в обе стороны.
Отправление от гостиницы
Челябинск, ул. Степана Разина, 4.
Обязательно предварительное бронирование мест: тел. 8 (351) 220-77-20
Приглашаем Вас отпраздновать детский радостный повод на нашем горячем источнике!
К вашим услугам:
- Детские аниматоры с тематической программой.
- Обширное и вкусное детское меню.
- Возможность организации трансфера на фирменном автобусе.
- У взрослых есть отличная возможность провести время с друзьями, или посетить термальный бассейн, пока ваших детей развлекают аниматоры.
Стоимость услуги весьма доступная, всего от 990 руб, на одного ребенка. В стоимость включен заказ по меню и услуга аниматора.
Звоните, все обсудим. Ваши детки останутся довольны!
Подарочные карты оздоровительного центра Термы Александрия —
отличный подарок, для своих дорогих и любимых!
Карточками можно расплатиться за все услуги оздоровительного центра.
Карточки номиналом 1000, 3000, 5000 и 10000 рублей, спрашивайте в на стойке reception в оздоровительном центре, а так же в офисе продаж в Челябинске,
на ул. Елькина 80а, в будние дни с 09:00-18:00.
Информацию об отмене сертификатов
Уважаемые гости, внимание!
Доводим до вашего сведения, что истек срок действия всех бумажных подарочных сертификатов на наши услуги, вне зависимости от их номинала, услуги и внешнего вида.
Действуют только пластиковые подарочные карты.
8 (351) 217-99-90; 8 (351) 220-77-20.
Приглашаем в ежедневные автобусные туры на наш горячий источник!
Ежедневные (кроме четверга) автобусные туры на фирменном автобусе из Челябинска. 11:00 и 16:15.
Отправление от гостиницы Челябинск ул. Степана Разина, 4.
Подробная информация по телефону: 8 (351) 217-99-90; 8 (351) 220-77-20
Приглашаем туристические агентства к сотрудничеству!
2 июня, приглашаем всех на празднование Дня защиты детей!
К Вашим услугам анимационная спортивно-игровая программа от актеров театра Манекен, веселые заплывы, детские аниматоры, конкурсы, призы и подарки, ароматная выпечка и блюда на гриле!
Начало в 14:00
Дети до 14 лет купаются бесплатно, в сопровождении взрослых ответственных лиц, не более одного ребенка на сопровождающего!
Соблюдение Вашей конфиденциальности важно для нас. По этой причине, мы разработали Политику Конфиденциальности, которая описывает, как мы используем и храним Вашу информацию. Пожалуйста, ознакомьтесь с нашими правилами соблюдения конфиденциальности и сообщите нам, если у вас возникнут какие-либо вопросы.
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От вас может быть запрошено предоставление вашей персональной информации в любой момент, когда вы связываетесь с нами.
Ниже приведены некоторые примеры типов персональной информации, которую мы можем собирать, и как мы можем использовать такую информацию.
Какую персональную информацию мы собираем:
Как мы используем вашу персональную информацию:
Мы не раскрываем полученную от Вас информацию третьим лицам.
Мы предпринимаем меры предосторожности — включая административные, технические и физические — для защиты вашей персональной информации от утраты, кражи, и недобросовестного использования, а также от несанкционированного доступа, раскрытия, изменения и уничтожения.
Для того чтобы убедиться, что ваша персональная информация находится в безопасности, мы доводим нормы соблюдения конфиденциальности и безопасности до наших сотрудников, и строго следим за исполнением мер соблюдения конфиденциальности.